Permanent Retail Branch Manager | Sanlam Vacancies
Job Description
Sanlam Vacancies – Retail Branch Manager- Tembokwezi (Cape Town)
Location: Cape Town, Western Cape
Company: Sanlam
Job Type: Permanent
Job Sector: Retail
Retail Branch Manager – Tembokwezi (Cape Town)
Company: Sanlam
Who are we?
Sanlam Developing Markets (SDM), a wholly-owned subsidiary of Sanlam Life Limited, is a leading financial services provider for South Africa’s entry-level and emerging middle market. We offer simple, affordable financial solutions, including funeral insurance, education savings, life cover, and personal accident plans. Managed by the SA Retail Mass cluster, we focus on retail products and group schemes to meet the unique needs of our clients.
What will you do?
- Drive growth by developing and executing the retail branch strategy to expand Sanlam Retail Mass’s customer base and revenue.
- Lead and align Sales Consultants’ activities, goals, and objectives with the branch strategy.
- Foster a service culture to enhance client experiences within and beyond the branch.
- Oversee daily operations, ensuring efficient branch management and strategic business planning.
- Monitor sales performance, establish service excellence, and ensure compliance with risk and quality standards.
- Manage HR practices for direct reports, including talent development, performance management, and conflict resolution.
- Track and report monthly sales and service activities.
- Engage stakeholders, including Area Managers and community forums, to build strong relationships.
Education and Experience:
- Matric (Grade 12).
- RE1 and RE5 certifications.
- 120 Wealth Management credits OR a tertiary qualification recognized by the FSCA.
- Annual Class of Business accreditation.
- Compliance with CPD requirements (current and past cycles).
- 5+ years of industry experience, with 3+ years in a leadership role.
- Service management, insurance sales, and credit/lending experience.
Knowledge, Skills & Competencies:
- Sales strategies, stakeholder management, and customer engagement.
- Regulatory frameworks and Sanlam product knowledge (preferred).
- People management, business acumen, and data analytics.
- Project management, problem-solving, and strong communication.
- Leadership, adaptability, resilience, and organizational skills.
Personal Attributes
- Interpersonal savvy, decision-making, and process optimization skills.
Core Competencies
- Innovative thinking, customer focus, results-driven, teamwork, and resilience.
Why join us?
- Competitive salary and performance incentives.
- Comprehensive benefits and career growth opportunities.
- Supportive work environment with continuous learning.
Build a successful career with Sanlam
We invest in long-term employee growth across our business clusters—Sanlam Fintech, Life and Savings, Investment Group, Allianz, Santam, and MiWay. Our commitment to diversity and transformation ensures an inclusive workplace aligned with South Africa’s Employment Equity goals.
Note: Shortlisting begins after the application deadline. Timing depends on candidate progression and manager availability.
Sanlam is an equal opportunity employer.
APPLY NOW
How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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