Truworths is seeking a highly organized and detail-oriented Store Administration Manager to oversee the administrative operations of one of our dynamic retail stores. This role is ideal for someone who thrives in a fast-paced environment, is passionate about process and policy compliance, and has a strong understanding of risk and expense management.

Key Responsibilities

• Oversee daily store operations to ensure adherence to administrative procedures

• Conduct routine admin checks on a daily, weekly, and monthly basis

• Maintain and update the Administration Manual with new procedural releases

• Ensure staff compliance with company policies and procedures

• Monitor and act on Daily Management Reports

• Keep store notice boards current and relevant

• Supervise hanger counts and conduct spot checks at service desks and fitting rooms

• Manage staff planning, Blue Cube scheduling, and pay period closures

• Control store expenses and support loss prevention practices

• Ensure a safe, healthy, and compliant work environment

• Facilitate in-store training and performance management

• Implement recruitment for weekly flexi-timer staff

• Drive in-store promotions and team engagement

• Conduct alarm tests, evacuation drills, and refuse checks

• Lead daily staff meetings, performance discussions (PDD), and IR processes

Qualifications and Experience

• 3 to 5 years’ experience in a similar administrative management role

• Previous experience in retail or store management is essential

• Proficient in Microsoft Office and retail systems

• Strong administrative, numerical, and analytical skills

• Familiarity with performance management and IR practices

• Experience with MBP processes and fashion-focused retail operations

• Skilled in recruitment, interviewing, and training

Competencies

• Strong retail business acumen with a results-driven mindset

• Excellent planning and organizational skills

• Leadership ability with strong motivational and people management skills

• Customer-centric approach and effective communication

• Highly security conscious and self-motivated

If you’re an experienced Store Administration Manager who takes pride in precision, leadership, and upholding operational excellence, Truworths invites you to apply and grow with a brand that leads in fashion retail.