Permanent Claims Administrator | Hollard Vacancies
Job Description
Hollard Vacancies – Claims Administrator
Location: Parktown, Johannesburg
Company: Hollard
Job Type: Permanent
Job Sector: Insurance
Claims Administrator
Hollard Insure – Trucking Division, Parktown, Gauteng
Closing Date: 2025/08/18
Reference Number: HOL250815-3
Job Type: Permanent
Reporting To: Team Leader
Number of Positions: 2
Job Advert Summary
An exciting new opportunity is available in Hollard Insure’s Broker Distribution. We are looking for a dedicated Claims Administrator to join our Trucking Division in Johannesburg.
Role Objectives
Process all windscreen and breakdown claims, as well as yard administration queries, efficiently and accurately to meet company standards and enhance divisional productivity.
Key Responsibilities
- Technical Expertise: Evaluate and investigate fast-track claims to prevent potential leakage. Manage yard functions and queries promptly to minimize salvage losses.
- Customer Service: Deliver exceptional service to internal and external customers, adhering to service level agreements and company standards.
- Broker Support: Provide claims processing assistance, including technical advice, to brokers.
- Communication: Maintain professional and timely communication with all stakeholders, responding to queries within 24 hours.
- Claims Registration: Ensure all windscreen and mechanical breakdown claims are registered within 24 hours of receipt.
Required Knowledge and Experience
- Positive attitude and eagerness to learn
- Strong work ethic and reliability
- Excellent communication skills
- Basic proficiency in Microsoft Office
- Team-oriented mindset
- Attention to detail and strong organizational skills
- Flexibility and adaptability
- High school diploma or equivalent
Educational Requirements
- Matric
- NQF 4 Insurance qualification (advantageous)
- RE (advantageous)
Hollard’s Commitment to Diversity and Inclusion
Hollard is dedicated to fostering a workplace that embraces diversity, dignity, and inclusion. We encourage applications from individuals with diverse backgrounds (including disability, race, gender, neurodiversity, and more). Our hybrid “Hollard Way we work” model promotes flexible work arrangements where possible.
Employment Equity
Hollard prioritizes internal appointments where feasible, supporting Employment Equity goals. We welcome applications from people with disabilities.
Note: Hollard does not charge job seekers any fees for applications or placements.
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How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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