Permanent Product Coordinator | Cape Union Mart Vacancies
Job Description
Cape Union Mart Vacancies – eCommerce Product Coordinator – Cape Union Mart Group
Location: Cape Town, Western Cape
Company: Cape Union Mart
Job Type: Permanent
Job Sector: Retail
eCommerce Product Coordinator – Cape Union Mart Group
We are looking for a highly proactive and agile eCommerce Product Coordinator to oversee the day-to-day operations of our website(s). In this role, you’ll be the bridge between teams—managing product workflows, maintaining an accurate and engaging product catalogue, and aligning content with marketing strategies.
Your mission is to ensure a seamless, high-quality customer experience while optimizing our digital platforms to drive engagement, conversions, and sales.
If you thrive in a fast-paced environment, have a sharp eye for detail, and enjoy cross-functional collaboration, we’d love to meet you.
Key Responsibilities
- Maintain and update product catalogues, including names, descriptions, attributes, images, and videos.
- Manage website navigation and structure, ensuring alignment with product assortments and brand strategy.
- Configure and execute campaigns, promotions, and product launches in sync with content and marketing calendars.
- Provide and verify accurate product lists for internal teams.
- Optimize website search functionality and keywords to enhance customer experience and conversion rates.
- Utilize AI and personalization tools for sorting rules and product recommendations.
- Conduct regular quality assurance checks and website audits.
- Troubleshoot and resolve customer, internal, and external queries efficiently.
- Support user testing for website improvements and project rollouts.
Qualifications & Experience
- 2–5 years of experience in an eCommerce or digital role.
- Matric plus a relevant tertiary qualification (Digital Marketing, eCommerce, or similar).
- Strong understanding of web design principles and web analytics.
- Hands-on experience with eCommerce platforms, Google Analytics, and SEO best practices.
- Familiarity with digital marketing channels (PPC, display, affiliate marketing).
- Proficiency in Microsoft Office, particularly Excel.
Competencies
- Goal-driven, self-motivated, and capable of working independently.
- Adaptable—thrives in fast-paced and evolving environments.
- Strong organizational and interpersonal skills with confidence in cross-team collaboration.
- Keen attention to detail and a structured approach to tasks.
- Positive, proactive attitude with a passion for eCommerce and UX.
- Quick learner with a strong aptitude for digital tools and systems.
Why Join Us?
At Cape Union Mart Group, we’re committed to digital innovation and delivering outstanding customer experiences. This is your chance to join a dynamic team where you can grow and make a real impact.
We value transformation and diversity. Appointments will be based on merit, with preference given to candidates who support our Employment Equity goals.
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How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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