Store Manager – Mr Price Vacancies

Mr Price is looking for a dedicated Store Manager to lead and oversee the daily operations of a Mr Price Money Cellular store. This role focuses on achieving store targets, driving innovation, and ensuring exceptional customer service.

Responsibilities

Stock Management

• Ensure accurate stock receipt, unpacking, and merchandising.
• Monitor and manage stock levels to reduce stock loss and maintain availability.
• Oversee stockroom organization and housekeeping standards.
• Approve write-offs, breakages, recalls, OBF (out-of-box failures), cellular repairs, and returns.

Sales Growth & Profitability

• Analyze sales and profitability reports to implement strategies for growth.
• Track product performance and provide feedback to support center for optimization.
• Identify new opportunities to increase sales and improve brand presence through in-store marketing and competitor analysis.
• Drive sales performance in credit, insurance, mobile, and cellular categories to achieve budgeted targets.

Risk Management

• Conduct compliance checks, including store audits, POS reports, and security assessments.
• Ensure adherence to company policies, procedures, and health and safety standards.

Customer Experience Management

• Implement customer service processes, including markdowns, repricing, promotions, and visual merchandising.
• Maintain high service standards through structured engagement strategies.

Leadership & Development

• Lead and support the store team to achieve key performance indicators.
• Identify training, coaching, and development needs to build a strong team.
• Manage recruitment and performance in alignment with company policies.

Innovation

• Implement innovation initiatives from Head Office to enhance efficiency and improve the customer experience.

Qualifications

• NQF Level 4 (Grade 12) or equivalent.
• Minimum of 3 years’ experience in a store management role.
• Strong knowledge of sales, service management, budgeting, and retail operations.
• Proficiency in computer applications and communication.
• Understanding of retail trade, customer service, cellular products, mobile services, new accounts, and insurance.

Mr Price Group Limited is an equal opportunity employer committed to Employment Equity.