Permanent Graduate Support Analyst | MRI Software Vacancies
Job Description
MRI Software Vacancies – Graduate Support Analyst
Location: Cape Town, Western Cape
Company: MRI Software
Job Type: Permanent
Job Sector: Information Technology
Graduate Support Analyst Opportunity at MRI Software
From day one in 1971, MRI Software has revolutionized real estate with flexible, game-changing solutions. Our mission thrives because we hire the best—people like you. We embrace a work hard, play hard culture, champion client success, and empower our teams to excel. Join us in shaping a digital-first future for real estate.
Location: Cape Town (Hybrid—3 days Remote/week)
Hours: 9:00 AM–5:30 PM GMT/BST (UK holidays observed)
About the Role
MRI Software seeks a Graduate Support Analyst to join our dynamic support team. You’ll troubleshoot software issues, collaborate with clients, and grow your technical expertise in SQL and PL/SQL—ideal for those passionate about technology and customer success.
Key Responsibilities
- Provide technical support for MRI’s software solutions.
- Analyze and resolve client-reported issues with creativity and precision.
- Communicate clearly with clients and internal teams to deliver exceptional service.
Who You Are
- A proactive troubleshooter with SQL/PL/SQL knowledge (experience in Education sector a plus).
- Highly organized with strong time management skills.
- Confident in explaining technical concepts to diverse audiences.
Why MRI Software?
We’re committed to making this your best job yet. Enjoy:
- Hybrid Flexibility: 3 days remote + collaborative office environment.
- Health & Future: Medical Aid Scheme and competitive Pension Plan.
- Work-Life Balance: 25 days leave + 16 hours Flex Time Off annually.
- Family Support: Generous Parental Leave policy.
- Global Perks: Work remotely anywhere for 2 weeks/year.
- Growth Opportunities: Tuition reimbursement and professional development.
- Inclusive Culture: Employee-led groups (DEI, Women and Allies, Pride Event Group).
Join Our Pride
MRI Software champions diversity and inclusion. Your unique perspective fuels our innovation. Ready to grow with us? Apply now!
MRI Software is an equal opportunity employer.
APPLY NOW
How to Apply
To apply for this position, click the “Apply Now” button or follow the specific instructions provided in the job description. Ensure that your CV and supporting documents are up to date and relevant to the position.
Please note: This job posting may be closed at any time by the employer, either due to internal recruitment policies, legal requirements, or once a suitable candidate has been found. We encourage you to apply as early as possible.
Only shortlisted candidates will be contacted.
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